FAQs

Some frequently asked questions about hiring equipment from us:

  1. How do I book your equipment?

    Browse our range of equipment for hire then:

    • fill in the hire enquiry form; or
    • phone us on 408 2770 or free phone 0800 408 HIRE; or
    • drop in to see us at 152-154 Commerce Street, Kaitaia
  2. What is the minimum hire period?

    For your convenience we have Half Day, Full Day, multi-day and monthly hire options.

    The minimum hire period is our Half Day option of 4 hours or overnight providing the equipment is picked up after 4.00pm and returned by 8.30am the following day (maximum usage time 4 hours).

    Our BEST VALUE hire deal is on our Hand Held Tools* – hire on Saturday and return on Monday for the same price as a full-day hire.

    *hand held tools only. excludes odometer equipment.

  3. What are your opening hours?

    Hire Shop Kaitaia is open 6 days for your convenience:

    Monday to Friday = 7.00am to 5.30 pm
    Saturdays = 7.30am to 4.30pm

  4. How do I pay when I hire something?

    You can pay for your hired items the following ways:

    • credit card (over the phone or in-store)
    • cash or EFTPOS in-store when you collect your item/s
    • if we are delivering to you, we have a mobile EFTPOS unit that accepts bank cards and most major credit cards

    All hires must be paid for prior to use, no exceptions.

    In some cases, we also require a security deposit (see the next question for details).

  5. Is a deposit/bond required for the equipment?

    Answer to come.

  6. Do you have trade rates?

    Yes we have special prices for tradespeople. Contact Daemyon to talk about your commercial hire requirements. Some conditions apply.

  7. Is insurance included when hiring equipment?

    Yes, insurance is included in your hire.  However if the hired item/s are lost stolen or damaged while in your possession you will be liable for an excess of $1000.00

  8. Do I need any ID when hiring from you?

    You will need to bring with you photo identification (eg:Current NZ Drivers Licence, NZ Passport, NZ Firearms Licence).  No ID, no hire.